Isn’t Getting More Things Done Faster…Good?

Back in the late 90s, when I’d gotten out of college and in my naiivety thought my corporate masters knew better than I, my focus was on Getting The Task Done.

I figured, with my newly minted process re-engineering skills, what would it hurt if I took something that was taking 40 hours and knocked it down to 8? Something, say, like quoting complex projects? How could that hurt–what would be the downside? Click here to read on and find out…